Is It Possible to Rewire a Old Payphone to Work Again

How Can We Assistance You?

Choose a category to find the aid you need.

Getting Started

Depositing Money

Sending Money

Receiving the money

SSS Contribution Payments

Online Fiscal Services

Rewire Debit Card

Referral & Rewards

General

Family unit Protection Coverage

Family unit Carte du jour

AIG Accident Insurance

How do I sign upwardly to Rewire?

Yous can sign upward with a few elementary steps by entering your full name, phone number, and electronic mail.

Cull a secure password and verify your phone number with an SMS lawmaking & you're all set!

In order to sign up click here or download the app for IOS/Android here.

For a video guide click here  for a web guide click here

How to receive a Free IBAN account?

Opening an account with Rewire will give you a costless IBAN and besides allow you to brand free online and offline transactions with a Rewire MasterCard.

On the Account tab, click on Complete My Business relationship

Adjacent, you have to upload your ID for verification purposes. It tin be a Passport, Driver's License or Identity Carte du jour.

1. Upload the certificate or accept a photo of information technology.

2. Take a selfie

3. Fill in your address and personal information.

And you're done! Your IBAN will exist set for up to 2 concern days.

For a web guide click here. For a video guide click here.

What documents do I need to open a Rewire account?

In order to set up your Rewire account for the starting time time, you'll take to
upload i of the post-obit certificate:

• Passport (International)
• Citizenship or Residence Card (Eu issued)
• ID (EU Used)
• Commuter's License

For a video guide click hither.

Who tin support me once I have whatsoever questions?

If you crave further assistance with opening your account, you tin contact our back up team.

Email: [email protected]
Phone: +49-800-000-0475 (cost costless)
WhatsApp: +49-1609-941-4871

Yous tin reach united states of america via phone, email, WhatsApp, or Facebook messenger

Check the contact details and the opening hours at the bottom of the page.

How practise I download the Rewire app?

How can I load money to my balance?

You lot tin can deposit with the below options:

• Instant Credit/Debit Carte du jour transfer
• Depository financial institution Transfer to a Rewire payment account (IBAN) - you'll be able to notice it in your Rewire account, in the "Account" tab
• Transfer from your Bank (SEPA transfer)

For a full step-by-footstep guide click here.

How do I upload my documents and selfie?

In gild to complete Rewire'south registration, you demand to upload your Identification documents, and then take a selfie and and then inbound your address. You lot will demand to practice this process just one time either at the time of sending coin the beginning time, opening your IBAN account, or ordering your MasterCard.

You'll accept to upload one of the following documents:

• Passport (International)
• Citizenship or Residence Card (EU issued)
• ID (EU Used)
• Driving License

And so accept a selfie and make certain your confront is inside the white circumvolve, then confirm the readability of the epitome. Lastly enter your address, starting with the street name and the organisation will automatically notice your street then you can proceed to complete it and add your appointment of birth.

For a video guide click hither.

How long does it take to deposit money to the Rewire Business relationship

The fourth dimension taken to deposit money to your Rewire account depends on the mode of transfer as below:

• Credit/debit menu - Immediately
• Instant bank transfer - Immediately
• Transferring from your Bank account to Rewire'due south business relationship - 2-3 business concern days

For a full guide on depositing coin to your account click here. For a video guide click here.

How tin I deposit my salary into Rewire account?

You tin can make sure your salary is deposited into your Rewire account via the payment account (IBAN) - you'll be able to find it in your Rewire account, in the "Account" tab, or via credit card.

For more data on how to set upwards your IBAN account or check your IBAN details click here

click hither for a video guide on transferring to your IBAN.

How tin can I load coin to my balance?

You tin can add funds with various options:

• Instant Credit/Debit Card transfer
• Banking company Transfer to a Rewire payment account (IBAN) that starts with the letters GB - you lot'll be able to find it in your Rewire account, in the "Account" tab
• Transfer from your Depository financial institution (SEPA transfer)

Here is a full web guide to load funds to your Rewire business relationship. Here is a video guide.

What does the reference mean?

It is an individual client reference, so we can credit your money to your respective Rewire account.

What happens if I forgot to place the reference while making the eolith?

Rest assured that it will exist credited to your account. Although crediting the funds in your account might have a while, the reference is a very important part of transferring money to your business relationship. Every Rewire client has their own reference number. Delight make certain to put the reference.

How long does it take for my money to exist credited to my account if I forgot to place the reference?

If this happens, kindly contact our Support immediately on WhatsApp: +49 1609 941 4871. We will try our best to locate and credit your funds ASAP within 1-ii business days.

How to transfer coin to my Rewire IBAN account?

Once yous complete & receive your Rewire payment business relationship (IBAN) you tin can add coin into the Rewire IBAN according to limits of coin that can be transferred based on the regulatory process.
Important notation: be sure to transfer to the 'loading from United kingdom of great britain and northern ireland' IBAN account.

How can I place an order?

In able to place an order you need to select " Send Coin "  Tab

1. enter the amount
2. add beneficiary details (Depository financial institution details), and ostend whether all details mentioned & amount is correct.
3. once yous have advisable residue, your order volition exist processed the same day

For a video guide click hither for a web guide click here

Where can I transport money to?

How long does it take for the coin to make it?

The time to transfer coin to your Rewire account depends on the mode of transfer as below:

• Transfer to a bank account - between x minutes up to ii business days
• Transfer to a Cash Option upwardly - Immediately
• Transfer to Palawan Cash Selection-Up - Up to 1 business day
• Transfer to Gcash & Coins.ph - up to 1 business 24-hour interval
• Transfer to Paga Mobile Wallet - upward to 1 business day

*Due to unforeseen circumstances, your transfer could exist delayed past a few concern days. These circumstances include transfers made on weekends, regulations of the country, public holidays, whatever change in ID requirements, compliance, time-zone differences, or whatsoever other government requirements.

How come you have low fees for money transfers?

Rewire was founded for immigrants.

During this time we created strong commitments with our partners worldwide enabling united states to give you quick service with low fees.

Why should I send money with Rewire?

We accept a strong professional support team that works for you 7 days a week in your language, y'all can call united states, write us via email, WhatsApp, 'SMS' etc.
We are providing the all-time international rates with lower fees and faster transfers.

What are Rewire's fees?

Depending on the country you're sending to Rewire has a small fee for the transfer.
This fee is merely charged when you send money dwelling.
There are no hidden charges otherwise.

If you choose to add money via credit card or a bank transfer (via Token/Klarna), a fee might apply. You lot volition always see this fee in your app before adding coin.

Don't forget yous have a disbelieve on your first order. Sign up here

What is Rewire local transfers?

Y'all can make a local transfer from your Rewire account to any bank in Europe, it'southward fast and free.

For a total video guide click here.

How much does local online transfers cost?

It doesn't cost at all, it's free! Just make sure if you're sending money inside EU to another friend with Rewire be sure to transfer to the 'loading from EU' IBAN to avoid extra charges by your bank that could incur if sent to your UK account.

Adding the reference number will allow Rewire'southward team to quickly add the funds to your account then you can use the coin as presently as possible!

Tin can I locally send money to not-Rewire customers?

Your friends don't accept to accept a Rewire account in order to get your money. The transfer is made straight to their bank account, you lot only demand to know their total name and IBAN number.

For a total video guide click here.

How long does it take for local transfers to arrive?

It volition be completed inside 1-three business days (depending on the receiver's banking concern).

Who can I locally send coin to?

You can locally send money to your friends and family unit who accept a European banking company account anywhere in Europe, it's fast and free.

How to send to Gcash and Coins.ph (mobile wallet) in the Philippines?

In order to ship money to mobile wallet, yous need to select "SEND Money" Tab in the app

1. Enter the amount
2. Add casher details (Banking concern details), and confirm whether all details mentioned & amount is correct.
3. Cull "Receiving Method" as "Mobile Wallet"
4. Choose the type of mobile wallet between Gcash and Coins.ph, then enter the account number and click "Add."
5. And so choose payment method  - Instant bank transfer, Instant credit/debit menu transfer or send money to your Rewire business relationship.

Once you have appropriate remainder, your lodge volition be processed the same solar day

For a guide click here

How to transport to Cash Selection-upwards in the Philippines?

You tin can send to a choice of cash pick-up outlets, either Mlhullier, Cebuana or Palawan.

• To place an order you demand to select the "SEND MONEY" tab,
• Enter the amount, choose the 'Cash Pick-Upward" receiving option.
• Add beneficiary details and choose which Greenbacks-pick-up and the address of the location.
• Lastly, confirm whether all details mentioned & the amount are correct.

You can deposit coin on various options: *Instant Bank transfer *Instant Credit/Debit Carte du jour transfer *Bank transfer Once yous have the appropriate balance, your order volition be candy the same day. Once the money reaches your beneficiary, we volition send you a confirmation and the relevant claiming information by SMS and it volition too be shown on your Rewire Domicile and History tab.

For a total guide click here

How practice I pay with Postepay from Italy?

1. Make sure y'all take a registered/active Poste.it online banking account.
2. Download the PostePay app and make certain to turn on push notifications of the PostePay app
3. When you open up a Rewire lodge, at the same fourth dimension make sure to bank check the telephone for notifications from Postepay
4. Click on your phone notification which says"Pagamento E-COMMERCE"(Payment to E-Commerce).
5. Once that popular-up notification is clicked, it will open the Postepay app on the page where they will click "Autorizza" (Authorize) so exit the Postepay app.
6. Now when you become to load from your Postepay bill of fare a popular up will appear, click "Ho Autorizzato in App! Continua" (I have authorized in the app, go on).

For a step-by-step guide click here.

Questions near Sending Money to Nigeria

How tin can I ship money to Nigeria?

Sending money to Nigeria is piece of cake and can be washed in 1 of 2 ways: depository financial institution transfer and cash pickup.

• Bank transfer : You can transport USD to domiciliary accounts in GTBank, Allegiance UBA, and Admission Bank in Nigeria (more than banks to follow). Or, y'all tin send money to any FCMB account, and a USD account will automatically be created.
• Greenbacks pickup : You lot can send USD for greenbacks pickup *arrives inside 30-minutes* Come across all the available GTBank and Fidelity pickup points across Nigeria.

Notation that NGN cannot be processed due to new CBN regulations.

I added coin to my Rewire account. Can I go it back?

Yes. Contact customer support on WhatsApp at +49 1609 941 4871 and so that they tin credit your account.

Does the recipient's account accept to exist in USD?

Domiciliary accounts : If y'all send money to a GTBank, Fidelity, UBA, or Access Bank accounts you must make sure that the recipient'south account is immune to accept USD.

Automatic USD accounts : If you transport coin to an FCMB account, a USD account will automatically be created. The next time you lot transport money to that account, the funds will automatically be directed to the receiver's USD account.

What are the transfer limits?

You can ship upwards to €2,500 in ane transaction.

What are the fees?

€0.99 flat fee

How to open a Domiciliary Account?

To open a domiciliary account and receive USD international money transfers in Nigeria, y'all volition need the following:

1. Filled and signed a Domiciliary Account registration course
2. A copy of an identification document (commuter'south license, international passport, national ID card, or whatever other official document that is acceptable by the bank).
3. A passport photo
4. 2 (2) completed reference forms
5. A utility bill, nether the account holder's name,  issued inside the terminal 3 months

For more than data please visit the GTBank website or the Fidelity website.

How can I ship cash to Nigeria?

If you want to transport cash to Nigeria follow these steps:

• Click the "Ship Money" tab
• Enter the amount of coin you wish to send
• Add the receiver'southward details: get-go name, last proper noun, urban center (of the receiver), telephone number (of the receiver)
• Choose the receiving method: cash pickup
• The receiver needs to say that it's beingness sent through "THUNES" which is our partner provider and testify the order number.

That'due south information technology. The money should arrive inside xxx minutes.

Here are all of the greenbacks pickup spots that GTBank or Fidelity offer across Nigeria.

For a full guide on sending to cash choice-up click here.

How long volition it take to process my transfer to Nigeria?

Cash pick-ups are mostly available within 30 minutes.

Banking concern transfers take up to i business day.

Will my recipient exist notified when the cash is available for pick-upwards?

Once the cash is available for collection, your recipient will get an update via SMS.

What will my recipient need to provide in order to option-up cash in Nigeria?

In order to receive the cash you sent, your receiver will demand:

• A valid ID
• BVN (bank verification number)
• The reference number he or she received via SMS

To find the best greenbacks pickup location for your receiver, see all of the cash pickup spots that GTBank or Fidelity offers across Nigeria.

How to modify my beneficiary'southward details?

If you need to change your beneficiary's details delight contact our support team as soon as possible.

E-mail: [email protected]
Phone: +49-800-000-0475 (toll complimentary)
WhatsApp: +49-1609-941-4871

You can reach us via telephone, electronic mail, WhatsApp, or Facebook messenger

Check the contact details and the opening hours at the lesser of the page.

What is the UPI transfer method?

Unified Payment Interface (UPI) is a popular payment method in India. Information technology allows you to transfer coin fast and securely to a bank account in India, with no demand to type a long bank account number - all you need is to type a short Virtual Payment Address (VPA) and your order is prepare to become.

What is a VPA and how exercise I generate information technology?

Virtual Payment Accost (VPA) is your UPI ID. It is a short ID that you tin easily generate by following 5 elementary steps:

1) Download a UPI-enabled app

two) Provide your bank business relationship details

3) Choose a VPA

4) Link VPA to bank business relationship

five) Submit details after verification

Why should I use UPI and non transfer directly to a banking company account?

Using the UPI transfer method is easier than transferring directly to a bank business relationship.

• You don't need to use a long bank account number, just type the VPA (Virtual Payment Address), which is brusque and unproblematic to generate. This way in that location is less chance to make mistakes when sending coin to your casher.
• UPI transfers are immediate. 90% of these kinds of money transfers volition be completed within minutes.
• More and more Indians tin can now have UPI payments, and you lot tin even pay your bills with it.

How tin I send money to Bharat through UPI with Rewire?

Click here to follow Rewire's stride-by-step guide of sending money through UPI.

How long does it have earlier my family unit gets the coin?

It tin take between 10 mins to two Business days depending on the receiving state banks.

Where can I find my history of transactions?

You need to sign in your Rewire business relationship, open the "History" tab where you will detect all the details of your Rewire transactions.

How practice my beneficiaries become my coin?

It depends on the mode of transfer you choose.  They can receive it by bank transfer, greenbacks pick-up (the Philippines and Nigeria only), or mobile wallet option (Philippines and Red china). You volition get an email and SMS when the money has arrived at its destination. Additionally, information technology will announced in the order history tab, it will say "order complete."

For Mobile Wallet, the casher will go an SMS/notification on their telephone that the money has arrived.

For more information see our web guide here.

For assistance on how to choose the best way to transfer your money, you can contact our support squad at Rewire.

How will I know when the money has arrived?

Yous will receive Email & SMS once money has been credited to your casher business relationship.

Tin I receive money from my home country to my account hither?

Rewire is an online financial services platform for migrants living in Europe, then nosotros create services to support them while living in Europe including sending money home to their families and friends. We don't human action equally a regular international coin transfer so for at present it only operates from Europe to your home countries.

What is Philippine SSS?

SSS is a social insurance program for employees in and from the Philippines, bachelor to workers in private sectors and Overseas Filipino Workers (OFWs) away. Services include protection, retirement and health benefits for all OFWs abroad who pay SSS contributions.

Why should I pay SSS?

SSS guarantees benefits to Overseas Filipino Workers (OFWs) in case of sickness, disability, maternity leave, unemployment, retirement, and more. This helps y'all to secure your time to come and avoid financial surprises. You tin notice an overview of SSS benefits here .

Tin I pay my SSS contributions online?

Yes! You tin pay your contributions online via your Rewire App - but a click away and comfortably from your own home. No queues, no opening and endmost hours, no need to transport coin dwelling first. Click here to larn how to pay SSS using Rewire. If you don't accept a Rewire account nevertheless, you tin can sign up for free hither .

How do I pay SSS in the Rewire app?

Paying SSS in the Rewire app is very easy.
1. Go your SSS number ready. If you don't accept an SSS number yet or your number is outdated, please contact your SSS office .
two. Open the Rewire app. F rom the Home tab, click on the 3 dots in the top right corner to open the side carte. Click on 'SSS' and follow the instructions. If you don't have a Rewire account, sign upwardly here for a gratis account. For a guide on loading money to your Rewire account, click here.
3. Your payment to SSS will be processed within one 60 minutes. You lot'll be notified once the payment is approved.

For more information, check out the pace by footstep guide or the video guide to paying SSS.

Why do I become an error afterward I enter my SSS number in the Rewire app?

It could exist that the payment reference number (PRN) that belongs to your SSS membership is non updated. Kindly contact the Eu Foreign SSS representatives via the contact details on this folio to bank check for problems with your SSS number.

How long does it take for the SSS payment to be candy?

It usually takes up to 1 hour to procedure. You lot volition be notified once the payment is approved.

How much does it cost to make an SSS payment?

Information technology's completely gratis of any charges.

Is paying SSS with Rewire safe? Who is Ventaja?

Paying your SSS contributions with Rewire is completely safe and secure. We have partnered with Ventaja, the Philippine government'due south largest drove partner overseas, to make sure your payments are processed quickly and safely.

How can I track my purchases?

You can find all the details about your purchases, credits & transfers on your History Tab in your Rewire account.

Where can I find my IBAN account number?

After all your documents are accepted, you lot will receive an IBAN, which will exist sent to you through email & you can find information technology on the "My Account" tab when you lot are logged in to your Rewire account.

How to receive a Free IBAN business relationship?

Opening an business relationship with Rewire will give you a complimentary IBAN and besides permit yous to make free online and offline transactions with a Rewire MasterCard.

On the Account tab, click on Complete My Business relationship

Next, you lot have to upload your ID for verification purposes. It can be a Passport, Driver'due south License or Identity Card.

one. Upload the document or have a photo of it.

ii. Take a selfie

3. Fill in your accost and personal information.

And you're done! Your IBAN will be ready for up to 2 business days.

For a web guide click here for a video guide click here.

What is the bank account details for my Rewire account?

When you are sending money to yourself or your friends/employer are sending y'all money you can find the details below.

Account Name: your proper noun
IBAN: your IBAN number
Banking concern name: PAYRNET Express
BIC: PAYRGB21
Address: WeWork Waterhouse Square Unit three 138 Holborn
SWIFT: PAYRGB21XXX

Why are there two IBANs appearing in my Rewire Account?

Don't be confused, the EU IBAN is recommended sending funds to your Rewire account if yous are located in the European union.  The GB IBAN if you are located in the Great britain.

What is an acceptable Source of Funds?

A source of funds can be 1 of the following:

• A Bank statement where your salary is deposited (Showing the past 3 months)
• Salary slip (from the by 3 months)
• Annual account/incorporation docs for any self-employed persons (no older than last year)
• Official letter/ proof of government allowances/ scholarships etc.
• Loan understanding
• Official docs showing auction of personal assets such equally a car or house
• Filed tax return (no older than final twelvemonth)
• Official letter of pension approval ( current twelvemonth )

A Source of funds will not be accustomed if it is:

• Not under your proper noun
• A blurry or a cut certificate
• Outdated/Expired
• Incomplete document
• Invalid document type

What is an acceptable Proof of Accost?

A Proof of address can be i of the following:

• Utility bills: (eastward.g Electricity, H2o, Mobile Bill, etc...) from the past 3 months
• Official governmental documents (e.thou official municipality registration)
• Bank statement (from the past 3 months) - The bank argument should exist from a traditional banking concern; bank statements from online banks are unacceptable as proof of address documents.

A Proof of Address volition not be accepted if information technology is:

• Not under your name
• A blurry or a cut document
• Outdated/Expired
• Incomplete certificate
• Invalid document type

How to Get a Gratuitous Debit Card?

Y'all need to select the "Get your gratis debit card" push on your home screen in Rewire.

Your free debit bill of fare will be sent to you once all your documents have been approved & IBAN has been generated.

It will exist sent to yous at your residence address mentioned equally role of your registration.

To see our web guide click here. To sentry our video guide click here

*Please note that there is a €4.95 commitment fee, you will need to make sure your balance has this amount or top-up, when activating the carte du jour.

Does the Rewire Debit Card have any charges?

• there are no monthly fees on Rewire Carte
• no subconscious fees
• low FX fees
• No ATM fees are taken on our side, however, they may apply depending on the chosen ATM and their policy

*Delight note that at that place is a €iv.95 delivery fee, y'all will need to make sure your residue has this amount or pinnacle-up,
when activating the menu.

How do I activate the Rewire Debit Card?

To actuate the Rewire debit caard you demand to have already ordered your carte du jour and had your IBAN approved. You tin and then already activate your online bill of fare so you can starting time making online purchases while you wait for your physical card to arrive. If you lot choose to activate the online card before its inflow for online usage y'all still volition need to pay the €4.95 delivery fee upon activating the card, you volition demand to brand sure your rest has this amount or peak-up your IBAN.

Become to "My Account" tab underneath the picture of the card click"Activate Bill of fare", all the details will announced now. You just demand to load money to your Rewire Account/Credit card since your card is prepaid/debit. In the hereafter, if yous wish to run into your card details click "View Card Details."

Insert your Pivot lawmaking for your first Rewire Card employ then that later yous'll be able to use information technology with only a tap.

For more data see our spider web guide here or bank check out our video guide here from ii.25

Where Can I Find My Rewire Menu Pivot?

Log in then go to the "My Account" tab underneath the picture of the bill of fare click"View Card Pincode" and so enter your countersign for identification purposes.

For more information come across our spider web guide hither or cheque out our video guide here from ii.xvi.

What are the charges for ATM withdrawals?

There can be charges if you withdraw money from an ATM machine according to their policy.

Where can I utilise the Rewire Debit Card?

This is an International Visa, it should work at all locations where Visa is accustomed.

How long does information technology take for the debit card to make it?

It takes upwards to 14 business days to receive your debit card once your documents are accepted & IBAN is generated.

Delight brand sure to fill the correct address and zip code.

To run into our web guide click hither. To watch our video guide click hither

*Please annotation that at that place is a €4.95 delivery fee, you will need to make sure your balance has this amount or top-upward,
when activating the menu.

What is an Online Rewire Card?

With a  Rewire online debit carte du jour, you can start making online purchases and payments instantly from twenty-four hour period 1, without waiting for delivery. Later yous order your Rewire debit card from the app you lot can instantly activate and utilize it, until your concrete card will arrive.

For a full step-past-step guide on how to actuate your Online card and utilize information technology click hither.

*Please note If you lot choose to actuate the online card earlier its arrival for online usage y'all still volition need to pay the €4.95 delivery fee upon activation of the card.

How do I get an online Rewire card?

First, you need to guild a card, then activate information technology once that is consummate you can click "View Card", all the details will announced now. You only need to load coin to your Rewire Account/Credit card since your carte du jour is prepaid/debit.

For a full step-by-step guide click hither. For a video guide click here.

*Please note If you choose to actuate the online card before its arrival for online usage you still volition demand to pay the €4.95 commitment fee upon activation of the carte.

Is the Online Rewire card condom?

Yes, it'southward 100% condom. All Rewire debit cards are guarded against whatsoever fraud with secure encryption technology and Zero Liability protection. Rewire's bill of fare was called every bit one of the best-prepaid cards of 2020: https://fintechzoom.com/all-time-prepaid-debit-cards-2020

In addition whatsoever action inside the Rewire app involving the carte du jour such equally viewing the online card, viewing your Pincode and freezing the card involve reauthenticating your identity by entering your password again.

How tin I load coin to my Rewire debit menu?

You can deposit coin with various options:

1)  Instant Credit/Debit Card transfer
2) Bank Transfer with Sofort via Klarna
iii) Transferring coin to your Rewire account with SEPA
Alternatively, you can accept your bacon paid directly to your Rewire IBAN business relationship for a guide click here
For a full step-by-footstep guide on all the methods click hither. For a video, guide click here.

Is Rewire'south debit card condom?

Yes, it'south 100% prophylactic. All Rewire debit cards are guarded against any fraud with secure encryption technology and Zilch Liability protection. Rewire's card was chosen as one of the best prepaid cards of 2020: https://fintechzoom.com/best-prepaid-debit-cards-2020

In addition any activity within the Rewire app involving the card such as viewing the online card, viewing your Pincode and freezing the carte involve reauthenticating your identity by inbound your password again.

What can I do if I lose my Rewire Debit Card?

If y'all lose your card get to your app and on the "My Account" tab under the different card deportment you volition detect "freeze my card" which volition block the lost menu. Information technology's also a good idea to let support know and order a new carte. For a video guide click hither and spotter 4:05

Support:

E-mail: [email protected]
Phone: +49-800-000-0475 (cost free)
WhatsApp: +49-1609-941-4871

You tin reach us via phone, electronic mail, WhatsApp, or Facebook messenger

Bank check the contact details and the opening hours at the bottom of the page.

How exercise I invite my friends to Rewire?

To invite your friends to Rewire, yous need to log-in to your account and select the "Share Rewire" button where you will find options to share via Whatsapp, E-mail, Facebook.

Once your friend has signed in & activates his account with a minimum transfer for €90, you will receive a B onus of €40 into your Rewire remainder, and your friend will get 3 gratuitous transfers! For a express time just, you can win €one,000 in our Referral Raffle! Receive a raffle ticket for every new friend that uses Rewire for the first time. The more friends y'all invite, the higher your chances are of winning €1,000! Learn more than here.

Read terms and conditions.

For a web guide click here, for a video guide click here

What are the benefits of sharing Rewire with friends?

Once your friend has signed in & activates his account with a minimum transfer of €90, y'all volition receive a B onus of €40 into your Rewire rest and your friend will go 3 Free TRANSERS! For a limited time only, yous can win €ane,000 in our Referral Raffle! Receive a raffle ticket for every new friend that uses Rewire for the first fourth dimension. The more friends you invite, the higher your chances are of winning €ane,000! Larn more than here.
Read terms and conditions.

For a spider web guide click here, for a video guide click here

Do you have an ambassadors program?

Yeah, nosotros do have ambassadors & marketing partners plan, to annals yourself delight send an e-mail to [email protected]

I have a coupon code. How to add a coupon code?

To add your coupon lawmaking, you demand to sign in to your Rewire account, press Send Money & y'all will find Add Coupon at the lesser of the page.

For a step-by-stride guide of how to add a coupon code to your account click here

How do I sign up with my friend's invitation link?

It's elementary just click on the link and information technology will accept yous to our app, where y'all will see a pop up that you were gifted with 2 free transfers. Proceed the registration process and the 2 free transfers volition automatically be applied to your transfer. Your friend will benefit too.

Where are you located?

Our offices in Europe are located in the netherlands.

Nieuwezijds Voorburgwal 162 Amsterdam

North Holland 1012

Netherlands

Tel: +31 800 022 0041

Is information technology safety to use Rewire?

Rewire works with institutions that take acquired all financial licenses necessary to operate in Europe and the United Kingdom. All our activities are recorded and monitored past fiscal institutions in the European union and the United kingdom of great britain and northern ireland.

Nosotros have more than 600,000 customers around the world happily using our services, you tin can read their reviews here

We have measures to protect your identity so you can send coin securely. You can assistance united states keep your profile secure past doing the post-obit:

• Select a strong countersign (with upper case, lower case messages and at least a number) and alter it often.
• Don't share your login details with anyone.
• Selecting Facial Recognition when bachelor as an option to log in, is one of the safest options equally but your confront will exist able to enter your account
• Ensure you provide your mobile number and continue it updated to add another layer of security to your profile. Nosotros use two-factor hallmark on some college-risk occasions to verify your identity. When yous're signing in from an unrecognized device, we'll ship you an SMS lawmaking to your phone to brand sure it's really yous. If yous need to update your telephone number you lot can contact support to practise and then.
  
  For more ways to keep your business relationship secure read here.

Why do I need to provide proof of my identity?

In order to secure all your information privacy & personal information Rewire follows International rules & regulations, it is a necessity to obtain Identity for each user to use all the benefits of our services. As a client of our service, you will be required to verify your identity or personal information. The other reason we do this is so we tin verify that only you are able to send your money. Among the types of information, we may request are your full name and date of nascency, plus documents such as your passport, driver'southward license, or national I.D. card.

I forgot my countersign, how do I retrieve information technology?

It's no trouble. Get to the app, then y'all need to click "forgot" under the countersign section in the login folio. You will need to enter your phone number, a lawmaking volition be sent via SMS. Yous volition then demand to insert that code and subsequently that, you volition be able to modify your password.

How tin I alter my phone number or accost?

In order to change your phone number or address, you can contact our support team.

Electronic mail: [e-mail protected]
Phone: +49-800-000-0475 (toll free)
WhatsApp: +49-1609-941-4871
You tin can reach u.s. via telephone, e-mail, WhatsApp, or Facebook messenger

Check the contact details and the opening hours at the lesser of the page.

How tin can I close my account?

In order to close your account you can contact our back up team.

Email: [email protected]
Phone: +49-800-000-0475 (toll free)
WhatsApp: +49-1609-941-4871
Y'all tin can reach us via phone, electronic mail, WhatsApp, or Facebook messenger

Cheque the contact details and the opening hours at the bottom of the page.

How tin I increase my limit?

To increase your limit you tin can contact our back up team for special permission you will accept to provide proof of salary in some cases.

Email: [email protected]
Telephone: +49-800-000-0475 (toll free)
WhatsApp: +49-1609-941-4871
You can attain u.s. via phone, email, WhatsApp, or Facebook messenger

Check the contact details and the opening hours at the bottom of the page.

Which types of transactions are not allowed with my Rewire account?

Because of (international) regulations and our internal risk policies, you are not allowed to use your Rewire account for transactions that:

• Are illegal under applicable law
• Are based on funds obtained by illegal activity, or intended to fund illegal activity
• Are intended to avoid taxes or other legal duties
• Are intended to avoid seizure of funds by police force enforcement authorities
• Violate an order of any courtroom of constabulary
• Are connected to the sale and/or supply of drugs, adult material, gambling, cryptocurrency, strange commutation, apocryphal products, or whatsoever other illegal activities such every bit pyramid and ponzi schemes.

Rewire has the right to suspend your account in example of suspicious or fraudulent behavior. The total list tin can exist plant in our general terms and conditions

How tin I keep my account rubber?

Nosotros take measures to protect your identity so y'all tin can ship money deeply. You can aid the states keep your profile secure by doing the post-obit:

• Select a strong password (with upper case, lower case letters and at least a number) and change it often.
• Don't share your login details with anyone.
• Selecting Facial Recognition when available as an option to log in, is one of the safest options equally merely your face will be able to enter your account
• Reset your countersign if something doesn't look right. If you receive an update about recent changes to your profile or activity that you aren't familiar with, changing your password correct away is the all-time thing to practice.
• Download the Rewire app from the App Store or Google Play Shop . While our website is safe too, the Rewire app offers better security than web browsers, likewise as a more intuitive user experience and the ability to receive notifications nearly transfers and profile activity.
• Ensure you provide your mobile number and keep it updated to add together another layer of security to your profile. Nosotros apply two-factor authentication on some college-risk occasions to verify your identity. When you're signing in from an unrecognized device, nosotros'll send you lot an SMS code to your phone to brand sure it's really you. If you demand to update your phone number you can contact support to do then.
• Recollect to sign out of Rewire when y'all're done if you access the service from a device that isn't yours, such as a public computer or shared mobile device.
• Make sure your device is updated regularly. Make sure your computer has the latest software updates and that your mobile device has the latest versions of iOS and Android.

Do you use two factor authentication?

We use ii-gene authentication on some higher-run a risk occasions to verify your identity. When you're signing in from an unrecognized device, nosotros'll send you an SMS code to your phone to make sure it's really you. Additionally, when adding a new beneficiary, any actions related to your debit card - like viewing card, viewing password and freezing card will require you to reenter your password. Ensure y'all provide your mobile number and go on it updated to add another layer of security to your contour. If y'all need to update your telephone number you can contact support to do so.

How to update my passport/ID?

What is the Family unit Protection Coverage?

Family Protection Coverage is a new service provided for Rewire'south Filipino users. The service  enables yous to cover your family back home in the case of an accident for only €12 per year.

Learn more here.

How to get the family protection coverage?

Who can be covered by the family unit protection coverage?

Only those living in the Philippines and are aged between 18 and 70 years old tin can be covered.

Are the any documents that demand to be provided in order to purchase the Family Protection Coverage?

No documents need to be provided. You but demand to fill in the personal details of the family member you wish to insure.

To Learn more click hither.

What is the definition of an accident?

An accident refers to an event that happens suddenly and causes a result which the protected person did not intend or expect. All benefits of the coverage are payable as adamant by the occurrence of an accident during the protection flow.

Which natural disasters are covered?

This protection provides coverage for claims occurring directly or indirectly due to typhoons and floods, earthquakes, volcanic eruptions, and tidal waves.

Other types of natural disasters such equally tsunami, wildfires, tornados, and other natural catastrophes are not included.

How to submit a claim?

You volition be given an activation link after purchasing the insurance in the Rewire app. You and your family unit can utilise this link to actuate the protection coverage and admission the customer portal for policy and claims management. For a step-past-pace guide click here.

How does Rewire's Family Card work?

Currently, the Family Card is available for customers with families in the Philippines and Nigeria. It's easy to order a Rewire family card:

step#one: Log into your Rewire account and order a Family Card for free (from the homepage of the app or from the 3 lines icon on the right)

stride#2: Receive the card and transport it to your family dorsum home

step#iii: Only when your family receives the carte du jour - activate it! And kickoff your iii months of complimentary usage

step#4: Add coin to the Family Menu any time you want, directly from your business relationship

Club here. For more info click here.

How will my family receive the bill of fare?

The Family Bill of fare will be delivered to your European accost. One time you receive information technology, y'all tin can immediately ship information technology to your family dorsum dwelling.

Important note: Practise NOT activate or load the Family Card earlier you lot verify that your family unit received it and are ready to utilize it.

Are at that place any fees in the family card?

Ordering a Rewire Family unit Card is fee-gratuitous and the first 3 months are completely complimentary.

After iii months, the Family unit Carte du jour will be priced at €2.99 per calendar month.

In that location are no additional transaction fees. However, there might be local fees that are not under Rewire'south responsibility such as ATM fees, for example.

What is the exchange rate of the family card and how is information technology calculated?

The commutation charge per unit is calculated by Mastercard at the given moment in which the menu is being used. Thus, preserving the value of your money and preventing devaluation.

There are no additional costs on Rewire's side. Thus, the substitution rate is the best possible rate for that day as calculated by Mastercard.

Is the family bill of fare residue separate from my personal Rewire rest?

Yes. The Family Card remainder is completely separate from your personal Rewire balance.

The way information technology works is that you lot add money to your Rewire account at commencement. Then, from your Rewire account, y'all allocate funds to the Family Menu, for your family to use.

You choose the corporeality added to the Family unit Card. For example, you can deposit your unabridged salary to your Rewire account, simply just add some of information technology to the Family unit Card.

Who's proper noun appears on the family bill of fare?

Your family member'south name that y'all are filling out on the order form.

Tin can I order a family card for a family unit member who lives in Europe?

Unfortunately, no. The Rewire Family Menu can simply be used in Nigeria or in the Philippines.

What type of carte du jour is the family unit carte du jour?

The Rewire Family unit Card is an international debit Mastercard.

Where tin I see the family unit bill of fare expenses and go updates on the card residue?

You can view the Family Card expenses directly in your Rewire app. Moreover, you'll get a text message (SMS) every time the card is existence used with information about the purchase and the remaining balance.

If I add money to the family unit card can I have it back?

By and large, no. In case you lot need to call up your funds to your personal Rewire balance, contact Rewire'south customer support, who volition be more than happy to assist you.

What happens if the family bill of fare is stolen or lost?

What is a Rewire Family unit card?

Rewire's family card is an international debit carte du jour used by your family back dwelling house and managed by you, directly from your Rewire business relationship. The money you add to the Family Card is instantly bachelor to your family, who can brand purchases, payments, ATM withdrawals, and more.

*currently only available for customers with family in the Philippines and Nigeria

What is the AIG accident insurance?

The AIG accident insurance provides comprehend for Rewire customers that send €200 (or more than) per calendar month with their Rewire account. The insurance covers cases of accidents occurring in the month/s you are covered.

In which countries of residence the AIG insurance available?

The AIG insurance is only available to Rewire customers living in one of the following  countries of residence: Belgium, Frg, Estonia, Spain, Finland, French republic, Greece, Republic of ireland, Italy, Republic of lithuania, Luxembourg, Latvia, Malta, Netherlands, Poland, Portugal, Slovenia, Slovakia.

Who is entitled to get AIG insurance?

This insurance is automatically given for 1 month to Rewire customers who live in i of the countries listed in a higher place, that have fabricated international coin transfers of €200 (or more) with their account in the previous calendar month.

For instance, if yous send €200 (or more) in Jan with your account - you will be AIG covered in February.

To exist covered each calendar month, yous accept to ship €200 (or more) with your business relationship every calendar month.

What happens if I don't send the €200 (or more) during a agenda calendar month?

If y'all have not sent €200 (or more) in a calendar month with your account, y'all will not exist covered by the AIG insurance the following calendar month and your AIG insurance will elapse.

To reactivate your AIG insurance and to be covered the next month, y'all'll simply need to send €200 (or more than) during a month.

To be covered each month, you have to send €200 (or more) with Rewire every month.

How much does this insurance cost?

There are no extra costs for you! Equally long as y'all continue sending €200 (or more) per month with your business relationship - Rewire pays the AIG insurance for you!

When does the insurance cover commencement and end?

The insurance is activated from the i'st day of the month to the last day of the month.
For case, if you lot sent €200 (or more) with your account during February  - y'all will be covered from March ane'st until March 31. Eligibility is valid for 1 single month (starting from the 1'st of the month).

Where am I covered with AIG insurance?

The month after sending €200 (or more) with your business relationship, y'all are covered for 24 hours a day and anywhere in the world!
This insurance will non cover whatever loss, injury, damage or legal liability arising straight or indirectly from planned or actual travel in, to, or through Republic of cuba, Islamic republic of iran, Syria, Democratic people's republic of korea, or the Crimea region.

What does the AIG insurance cover?

The AIG insurance provides bounty upwardly to €5,000 in the event of accidental death, dismemberment, and/or paralysis caused past an accident as covered nether the insurance and occurring in the month/s you are entitled to AIG accident insurance.

For example -

• A person has an blow during a menstruum when he is covered and unfortunately he dies within 2 years as a direct and sole consequence of that blow. Then a lump sum bounty of a maximum of €v,000 shall be paid to his Rewire account. His legal beneficiary will inherit all avails from this account and volition therefore inherit this compensation.
• A person suffering from dismemberment and/or paralysis which is the result of an accident, a lump sum bounty of a maximum of €5,000 shall be paid to his Rewire account. Depending on the type of his disability, he will be paid a percentage (from 25% to 100%) of €v,000.

What doesn't the AIG insurance encompass?

In that location are certain situations that the AIG insurance doesn't cover, which results in your claim being rejected. Rejected claims mean that you won't become any fiscal aid for your claim.

Your AIG insurance merits will be rejected and you lot volition not be paid for any loss, injury, impairment directly or indirectly by or caused by or arising directly or indirectly from for case

This list is not exhaustive

• Intentionally self-inflicted injury, suicide, or suicide try
• Training for or participation in professional person sports of any kind.
• Accidents occur during the preparation of or participation in crimes or criminal offenses.
• You lot are in service or on duty with or undergoing training with whatsoever military or police force, or militia, or paramilitary arrangement.
• Flights, except equally a paying passenger of a public means of conveyance that is operated past a commercial airline registered to transport passengers according to published, fixed schedules.
• The accident occurred considering you lot were nether the influence of alcoholic beverages or drug use

Where tin I go the full details of the coverage?

Here, you take admission to the policy documentation with Terms and Conditions which include all the conditions, exclusions, details, and a summary of the coverage. The documents are too available in Spanish, French, and High german. Click here.

Who is behind this insurance?

This insurance is provided past AIG Europe Due south.A., an insurance company incorporated under the laws of Luxembourg with R.C.S. Grand duchy of luxembourg number B218806. AIG Europe S.A. has its head office at 35D Artery J.F. Kennedy (L-1855), Grand duchy of luxembourg. The Dutch co-operative of AIG Europe S.A., besides trading under its tradename AIG Europe, Netherlands. Every bit the insurer, AIG Europe Southward.A. will appraise your merits.

The legal and operational offices of QOVER SA/NV are located at Handelstraat 31, yard Brussels, Belgium. Qover volition aid you during the lifetime of this policy, to reply any questions y'all may accept about this policy and to bargain with your claim. If yous take specific needs that make communication difficult, delight inform Qover who will be happy to help you lot.

By Email: [e-mail protected]

Or by phone:

Country	Number
Belgium	+32 two 588 25 50
French republic	+33 9 71 07 28 38
Holland	+31 20 206 1925
Germany	+49 800 0004224
Kingdom of spain	+34 900 838 023
Italy	+39 800 694 371
Ireland	+353 1800 852 338
Republic of finland	+358 800 552087
Estonia	+372 8002 013
Hellenic republic	+xxx 800 848 1566
Republic of latvia	+371 lxxx 205 190
Lithuania	+370 800 00 485
Grand duchy of luxembourg	+32 2 588 25 50
Malta	+44 800 088 57 86
Poland	+48 800 088 004
Portugal	+351 882 880 091
Slovakia	+421 800 601 520
Slovenia	+386 fourscore 488 883

How can I claim the insurance payment?

If you lot wish to make a claim, y'all need to report your claim on the following claim form .

Notation that your damage must exist reported equally soon as reasonably possible every bit a tardily notification may touch the treatment of your claim.

What data do I demand to make a claim?

You need to share your personal data and contact details. You have to describe and explicate the accident situation. You also have to upload the medical report following the accident.

What will happen when I brand a claim?

Your merits will be assessed confronting the policy to ensure that it is valid, your supporting documentation will exist reviewed and your potential do good amount calculated. If Qover and/or AIG demand any further information they will contact you to request this.

Once your claim has been validated, we will calculate the do good you should receive and pay this straight into your account.

If you need to observe out more than about the status of your merits, delight contact Qover straight

• By E-mail service: [email protected]
• You can also answer to the confirmation email they sent when you submitted your merits.
• Or by telephone:

Country	Number
Belgium	+32 2 588 25 fifty
France	+33 9 71 07 28 38
Kingdom of the netherlands	+31 20 206 1925
Germany	+49 800 0004224
Kingdom of spain	+34 900 838 023
Italy	+39 800 694 371
Republic of ireland	+353 1800 852 338
Republic of finland	+358 800 552087
Estonia	+372 8002 013
Greece	+xxx 800 848 1566
Republic of latvia	+371 lxxx 205 190
Lithuania	+370 800 00 485
Luxembourg	+32 2 588 25 50
Malta	+44 800 088 57 86
Poland	+48 800 088 004
Portugal	+351 882 880 091
Slovakia	+421 800 601 520
Slovenia	+386 lxxx 488 883

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Source: https://www.rewire.com/faq/

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